Shipping & Returns
Shipping costs are added during checkout.
All orders are shipped with track & trace.
Free shipping for orders above €75 (The Netherlands only) Except during sale days
The Netherlands ± 2 business days.
Belgium & Germany ± 5 business days.
Europe ± 10 business days.
World ± 15 business days.
We hope that you are in love with your new aloha goodies. If not you can return you order within 14 days and we will refund your money within 7 business days.
Due to hygienic reasons earrings cannot be returned!
How to return:
1) Please send an e-mail about your return to firstname.lastname@example.org
2) Send your returning item always back in the sending box, no envelopes!
3) The return package must include a note with the following information:
Reason for return:
Without this information, the return cannot be processed
4) Send your package to the following address:
AT ALOHA - RETURNS
Van Galenstraat 200
Please note that you must pay to ship the goods to us and we strongly recommend that you do so by registered mail and obtain proof of shipment - if the product is lost, this is not our responsibility.
The shipping cost are the customers expense.
The return of an article is only possible when the article:
- is in undamaged state
- is not worn and/or used
- Due to hygienic reasons earrings cannot be returned!
At Aloha reserves the right to refuse returned items.
Do you want to exchange something and do you live within Europe? Send an email to email@example.com
For any other questions just send an e-mail we are always happy to help.