All orders over 75,- Euro = Free Shipping ( Only in the Netherlands )

Returns

Shipping & Returns

Shipping costs are added during checkout.

Shipping costs
All orders are shipped with track & trace.

The Netherlands €3,95  
Free shipping for orders above €75 (The Netherlands only)

Shipping

Orders placed before 16:00 on workdays will be try send out on the same day. 

Delivery times
The Netherlands ± 2 business days.
Belgium & Germany ± 5 business days.
Europe ± 10 business days.
World ± 15 business days.

Return 

We hope that you are in love with your new jewelry. If not you can of course return your order and get your money refunded or exchange (read info below). You can return you order within 30 days and we will refund the money within 14 days.

 

1) Please send an e-mail about your return/exchage to surf@ataloha.nl

2) Send you package to the following address: 

At Aloha
Koegelwieck 13
2134XX Hoofddorp
The Netherlands 

Please include a note in your return package with your name, reason of return 


The return and Exchange of an article is only possible when the article:
-is in undamaged state,
-is not worn and/or used,
-includes the original packaging. At Aloha reserves the right to refuse returned items.

The shipping cost are the customers expense. 

Exchange for customers in the Netherlands
If you wish to exchange your order for another item please send us an email saying which size you need and we can check if we have a different size or model in stock for you. 
Send your returning item always back in the sending box ,Include a note in your return package with your name and order number, 

Exchange for customers outside of the Netherlands
Incase you need a different size. Please send back your order including a note with your name, reason of return and your order number we will refund your order so you can order a different size. 

Too Late
If an items is sold out at the moment it will state "too late" on our website. This item will be restocked as soon as it arrives from Bali. If you have a particular item in mind that you would like to buy please leave your email in the 'notify me when back in stock' so we can notify you as soon as it is restocked. 


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For any other questions just send an e-mail we are always happy to help.

surf@ataloha.nl