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Shipping & Returns

Shipping costs are added during checkout.

Shipping costs
All orders are shipped with track & trace.
The Netherlands €3,95 
Free shipping for orders above €75 (The Netherlands only)

Shipping
Orders placed before 16:00 on workdays will be try send out on the same day. Delivery times
The Netherlands ± 2 business days.
Belgium & Germany ± 5 business days.
Europe ± 10 business days.
World ± 15 business days.

Return 
We hope that you are in love with your new aloha goodies. If not you can return you order within 14 days and we will refund the money within 7 days.

The shipping cost are the customers expense. 

How to return:
1) Please send an e-mail about your return to surf@ataloha.nl
2Send your returning item always back in the sending box ,Include a note in your return package with your name and order number.
We will refund your money within 7 business days.
3) Send your package to the following address: 

AT ALOHA
Van Galenstraat 200
2041JZ Zandvoort
The Netherlands

The shipping costs are at the customer’s expense.

The return of an article is only possible when the article:

  • is in undamaged state
  • is not worn and/or used
  • includes the original packaging.

At Aloha reserves the right to refuse returned items.

Exchange
At Aloha accepts exchanges for unworn items with tags intact if the order is shipped back within 14 days of purchase. 
We do not accept exchanges on sale items.

At Aloha is not responsible for return & exchange shipping costs. Shipping costs are non-refundable.

International Orders

Exchanges:
Unfortunately we cannot offer exchanges for international orders at this time.
Return:
You can return your order within 14 days and we will refund the money within 7 days.

Too Late
If an items is sold out at the moment it will state "too late" on our website. This item will be restocked as soon as it arrives from Bali. If you have a particular item in mind that you would like to buy please leave your email in the 'notify me when back in stock' so we can notify you as soon as it is restocked. 


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For any other questions just send an e-mail we are always happy to help.
surf@ataloha.nl