Shipping & Returns
Shipping costs are added during checkout.
All orders are shipped with track & trace.
The Netherlands €3,95
Free shipping for orders above €75 (The Netherlands only)
Orders placed before 16:00 on workdays will be try send out on the same day.
The Netherlands ± 2 business days.
Belgium & Germany ± 5 business days.
Europe ± 10 business days.
World ± 15 business days.
We hope that you are in love with your new jewelry. If not you can of course return your order and get your money refunded or exchange (read info below). You can return you order within 30 days and we will refund the money within 14 days.
1) Please send an e-mail about your return/exchage to firstname.lastname@example.org
2) Send you package to the following address:
Van Galenstraat 200
Please include a note in your return package with your name, reason of return
The return and Exchange of an article is only possible when the article:
-is in undamaged state,
-is not worn and/or used,
-includes the original packaging. At Aloha reserves the right to refuse returned items.
The shipping cost are the customers expense.
Exchange for customers in the Netherlands
If you wish to exchange your order for another item please send us an email saying which size you need and we can check if we have a different size or model in stock for you.
Send your returning item always back in the sending box ,Include a note in your return package with your name and order number,
Exchange for customers outside of the Netherlands
Incase you need a different size. Please send back your order including a note with your name, reason of return and your order number we will refund your order so you can order a different size.
If an items is sold out at the moment it will state "too late" on our website. This item will be restocked as soon as it arrives from Bali. If you have a particular item in mind that you would like to buy please leave your email in the 'notify me when back in stock' so we can notify you as soon as it is restocked.
For any other questions just send an e-mail we are always happy to help.